Case Study

Large Software Company

Large Software Company

Pages 5 Pages

Objectives • Initiat e the c apturing of critic al busines s int elligenc e dat a fr om within one of the client’ s online servic es divisions • Pr o vide a quantifiabl e pictur e of the division’ s perf ormanc e in t erms of oper ations, pr oductivity, pr oc es ses and quality • Utilize busines s insights t o c ounsel the client on s tr at egies t o driv e efficiency of its oper ations Challenges • Deliv er quantit ativ e bu

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