Case Study
LANDesk Service Desk From Touchpaper Help Desk to LANDesk Service Desk—A Field Report by Pharmaserv GmbH & Co. KG
LANDesk Service Desk From Touchpaper Help Desk to LANDesk Service Desk—A Field Report by Pharmaserv GmbH & Co. KG
LANDesk ® Service Desk From Touchpaper Help Desk to LANDesk ® Service Desk—A Field Report by Pharmaserv GmbH & Co. KG Pharmaserv GmbH & Co. KG has been using the Touchpaper/LANDesk solution for almost eight years now. In 2007, Pharmaserv switched from Touchpaper Help Desk to the LANDesk ® Service Desk solution. Here is what Tobias Quentin, Team Leader IT Support at Pharmaserv, has to say about the benefits of the new ITI