Case Study
Equinox Fitness
Equinox Fitness Getting Customer Service into Superior Shape Rated “America’s healthiest gym” by Health Magazine, Equinox Fitness offers an upscale fitness experience through its industry-leading personal trainers, world-class group fitness programs, luxurious spas, and award-winning club designs. To help its high-profile clientele and corporate members get in shape, Equinox Fitness operates more than 47 fitness clubs in nine major regions th