Land Use Consultants (LUC), with 280 employees across the UK, faced challenges managing two separate communication tools—Microsoft Teams for meetings and a hosted telephony system for calls—which became problematic during the pandemic's shift to remote working. To address this, LUC adopted GoTo Connect, a unified cloud-based platform that integrates voice calls, meetings, and messaging into a single, reliable system. Stuart Hogg, ICT Manager, highlights how GoTo Connect simplified communications, enhanced collaboration, and improved operational efficiency by providing seamless integration, centralized management, and consistent user experience across their dispersed workforce.

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