Lagoon Beach Hotel sees 100% growth in online bookings Lagoon Beach Hotel in South Africa is situated near Cape Town’s business district and features exquisite views of the iconic Table Mountain. As the only hotel with direct access to the beautiful Lagoon Beach strip, it’s a truly convenient place for business and leisure-seekers alike. With no channel manager, Lagoon Beach Hotel found managing online inventory labour-intensive and, at times, could not maintain parity across all its channels. Other challenges included: Updating OTAs – the team would often struggle to update all their OTAs before it was time to change the rates again Manually updating websites and re-entering reservations – this could take up to 95% of the day. Objectives With 20% of Lagoon Beach Hotel’s bookings sourced o

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