KSB manages 2,500 incidents into CMDB each month in assyst in multiple languages
KSB manages 2,500 incidents into CMDB each month in assyst in multiple languages
2 PagesCUSTOMER CASE STUDY KSB New benchmarks set for customer service KSB AG is headquartered in Frankenthal, Germany and is a global manufacturer of pumps, fittings and related systems. With a turnover of around 1.8 billion EURO and over 14,000 employees, it is one of the leading vendors in its sector. KSB operates 16 production sites worldwide (19 including service sites) and a further 70 sales offices. The IT team provides a variety of IT ser
