Government of Bermuda Propels IT Service Improvement with ITIL-based assyst
Government of Bermuda Propels IT Service Improvement with ITIL-based assyst
4 Pageswww axiossystems.com p1 Customer Success Story Government of Bermuda www.gov.bm.com Industry Sector: Government Benefits ITO is using assyst to deliver IT Service Management benefits including: Increased Service Desk . efficiency resulting in enhanced customer service Better Incident and . Change Tracking Expanded Knowledge . Base that helped increase first-call resolution rates Superior . communications between departments Im
