Kootenai Electric Cooperative AMR and GIS Combine to Close Outage Tickets CHALLENGE Utility needed to be able to respond quickly and effectively to outages. RESULTS • W i t h i n m i n u t e s o f a n o u t a g e c a l l , a f f e c t e d c u s t o m e r s a n d p h a s e s a r e i d e n t i fi e d , a n outage ticket is created, and a c r e w i s d i s p a t c h e d . • O p e r a t o r s k n o w w h e t h

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