West Kentucky Rural Electric Cooperative Corporation (WKRECC) modernized operations with Epicor DocStar and Intelligent Data Capture (IDC), replacing its legacy document management system. The transition automated workflows, integrated systems, and centralized document storage, reducing invoice processing times by 60% and purchase order issuance by 80%. With 1,000 annual work hours saved, $100,000 in yearly efficiency gains, and disaster recovery enhanced, the cooperative improved productivity and member service. The solution also enabled remote work and is being expanded to other departments as part of WKRECC’s ongoing digital transformation.

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