When it’s time to respond to a customer, Benton Public Utility District operators and field crews must rely on sound data. Using ArcGIS ® from Esri, the utility can place the latest network maps and information in the hands of everyone on staff. This means faster response to outages and other customer requests. Meanwhile, the utility is reducing labor costs and eliminating the expense of printing paper maps. What Did They Do? Benton Publi

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