Case Study

Klein Tools Makes the Most of 360 Degree Photography

Klein Tools Makes the Most of 360 Degree Photography

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Klein Tools Makes the Most of 360 Degree Photography Industry: Manufacturing Pain Points • Outdated product content • Shift in consumer shopping behavior Results • Leader in 360 SKU coverage on homedepot.com • 18% decrease in return rates on homedepot.com • 23% increase in sales on grainger.com 219 N. Paulina St. Chicago, IL 60612 (844) 762- 7360 • info@snap36.com • www.snap36.com As a family-run corporation since 1857, Klein Tools is onto its sixth generation of leadership, making it even more important to equip the next generation with the technologies and resources that will drive success. In order to address the behavioral shift towards eCommerce , Klein Tools needed to develop a new customer experience strategy and invest in transformative digital technology such as 360-d

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