Kirkland’s: Using Big Data to Uncover Operational Efficiencies Kirkland’s knew the power of “big data” and what it could mean to improving operations and loss prevention. They were in an advantageous spot as their internal IT Department was in agreement, but now the Kirkland’s Loss Prevention team had to tackle convincing the C-Level that there was an immediate ROI in an exception-based reporting tool; even when inventory shrink was rarely a problem in their stores. Instead of only focusing on isolating loss prevention-related exceptions, they also looked at the impact data analytics could have on discovering operational inefficiencies. That’s when they saw the full value and the Loss Prevention team of Kirkland’s set out to deliver a powerful data analytics platform that served mu

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