Case Study Kiolbassa Location: San Antonio, TX 2018 Revenues: $83.2 million Employees: 300 The Critical NumberTM: Gross Profit Challenge Back in 2014, extreme fluctuations in the prices of commodities created havoc at Kiolbassa—especially for its president, Michael Kiolbassa. While he had members of his team clamoring to invest in more facilities and operations, Kiolbassa knew that the business needed something even more important: cash. “I was also feeling the pain of being the only one in the business who understood the financials,” says Kiolbassa, whose grandfather started the business in 1949. Company Background The company is a fast-growing craft manufacturer of authentic premium sausage and food products. The company’s sausages, which are often described as “the best sausa

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