Axure RP | axure.com Keytree Speeds Support Time 80% with SAP Solution Designed in Axure THE CHALLENGE National Grid tapped Keytree to rebuild its customer support system on an SAP platform. The legacy system was fraught with issues. Customer complaints took 40 minutes to log, and there was no way to automatically schedule follow-ups or time-stamp activities. Keytree needed to create a new front-end system that was not only easier and fast

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