BAI Communications Bringing the connection to our world Keeping the emergency services connected in New South Wales, Australia Case Study June 2018Keeping New South Wales emergency services connected Established in 1993, the New South Wales Government Radio Network provides a mobile radio communications platform for agencies and authorities. In 2013, BAI Communications (BAI) took over the network’s operations and has delivered major improvements in network availability – 100% for the last two months of 2017. Key highlights: • A network hardening programme to eliminate common causes of failure such as power outages and backhaul failures. • Close and professional vendor management to coordinate and manage the work of multiple suppliers to the NSW Telco Authority. • Operati

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