KCR: THREE LESSONS FROM OUR JOURNEY KCR is a medium-sized CRO with a global reach. They use the Veeva Vault Clinical Suite to drive their digital transformation. The team has managed dozens of studies and hundreds of thousands of documents, all while dramatically improving TMF quality measures. To support a unified approach, KCR implemented Vault eTMF in 2014, followed by Vault CTMS in 2019 and Vault EDC in 2021. Magdalena Matusiak, KCR’s head of data science and documentation services, shares three lessons for success. Vault Clinical Products IMPLEMENTED IMPLEMENTED IMPLEMENTED FUTURE Before implementing new technology, understand the capabilities and use those learnings to develop new processes to maximize value.

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