Case Study

Kaiser Permanente Boosts Revenue by $800K with Turnkey Mobile Workforce Solution

Kaiser Permanente Boosts Revenue by $800K with Turnkey Mobile Workforce Solution

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Kaiser Permanente Boosts Revenue by $800K with Turnkey Mobile Workforce Solution Lack of Visibility and Verification of Employee Activities Kaiser Permanente’s Hospice, Palliative Care, Home Health, and Staffing Group managed more than 300 home care workers. The number of mobile workers in this large geographic area was an operational challenge. Managers could not readily determine where their employees were or how long appointments were taking. This made it challenging to manage staff performance. Scheduling was also difficult without visibility into length of appointments. Kaiser Permanente reimburses mileage expenses for their home care employees who use their personal vehicles to drive to appointments. Employees had to manually fill out reimbursement forms and send to the offi

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