JQH Reduces Turnaround Time for Meetings and Events Business Challenge Business Challenge In addition to hotels, John Q. Hammons Hotels & Resorts has convention centers, golf courses, entertainment venues, and spas for hosting meetings and events. To book events, JQH requires clients to sign sales contracts and BEOs, as well as submit event deposits and payments. Prior to using Serti, JQH emailed PDF agreements to clients for signature. Clients were forced to print, sign, scan and email agreements back. This tedious process took days for JQH to receive fully executed agreements. Snail mail would take days longer! Another obstacle JQH faced was getting multiple BEOs signed for one event. Large events sometimes required up to 85 BEOs! With the pen-to-paper process, it was impossible to coll

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