HEALTHCARE SOLUTION DHMF engaged Navigant to help improve revenue-cycle operations, to include accelerating cash flow and EBITDA growth. DHMF and Navigant staff collaborated to deploy a series of steps, including: AR Management • Conducted weekly analyses of existing AR at payer, aging, and account balance levels to identify opportunities for cash acceleration, isolate accounts, and implement corrective action. Successful strategies included: - Voluntary staff overtime to compensate for unfilled collection staff positions. - Identification of accounts for group appeal of denial from payer, needing “documentation only” to appeal denial, and/or that were assigned to a vendor but had no collection activity. - Identification of claims paid in error as “out of network”. - Ide

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