Case Study

John Muir Health establishes centralized service coordination to increase referral alignment

John Muir Health establishes centralized service coordination to increase referral alignment

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Getting referral analytics in the hands of our operations team and our physicians during the pilot was critical to effectively establish the centralized service coordination. Clarify’s partnership allowed us to have transparency into the data, engage with the analytics, arrive at meaningful insights, and develop the right processes. Challenge John Muir Health establishes centralized service coordination to increase referral alignment CASE STUDY Overview John Muir Health (JMH) is an integrated system of doctors, hospitals, and other services in the San Francisco Bay Area of California. In 2019, they were planning to launch a centralized referral service as part of their broader network management.

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