Case Study
John Lewis Creates A Seamless Experience Across Bricks And Clicks
www.metapack.com +44 20 7843 6720 Case Study info@metapack.com www.metapack.com @metapack Since its first opening in Oxford Street in 1864, John Lewis has grown to include 41 shops throughout the UK as well as a strong online offering. As one of the country’s largest omnichannel retailers, it covers three core businesses: grocery retailing, department stores and financial service protection products. The challenge Keeping up with demand for