Who is Jawwy? Jawwy is an innovative digital-first, pre-paid mobile telecommunications plan from stc (Saudi T elecom Company)—one of the region’s leading players in the sector. Jawwy custom- ers can personalize, monitor, and manage their unique plans in real time using an intuitive mobile app. With simplified pricing and offers, Jawwy helps to minimize waste and maximize value for customers. SMAX Improves Productivity by 50 Percent Jawwy was created as part of an evolutionary initiative driven by stc’s board and leadership, primarily aimed at a young demographic in the region. Its offering is entirely technology-led and Jawwy needed to ensure that its IT in - frastructure could manage the influx of up to 6,000 requests each month. This is a combina- tion of external customer

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