ITV Following ITV's acquisition of GMTV, the commercial television network turned to QA to ensure all its employees had a consistent understanding of Oracle E-Business suite: a core toolset for many of ITV's business processes. The Challenge ITV operates Oracle E-Business Suite across its workforce. This software offers a centralised application for handling the purchase of goods and services, and controlling budgets and expenses. When ITV acquired GMTV, the integrated workforce was unfamiliar with the E-Business software. As a critical toolset for all employees, ITV called in QA to develop and deliver two streams of E-Business training: Stream one gave individuals unfamiliar with the applications the knowledge they needed to use the software in their day-to-day roles Stream two was an abr

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