IT Service Catalog Used to Expand Service Delivery for the City of Albany
IT Service Catalog Used to Expand Service Delivery for the City of Albany
2 PagesCustomer Success Story BOSS Solutions ¦350 Research Ct, Suite 110, Norcross GA 30092 ¦ www.boss-solutions.com ¦ +1 678.684.1200 The City of Albany, Georgia is the seat of Dougherty County, located in southwest Georgia. It is the eighth-largest city in the state. Albany is beautifully positioned on the banks of the Flint River and is the hub of Southwest Georgia for culture, shopping, education, healthcare, and recreation. The City employs 22 IT Technicians supporting 2,300 individual users. The City had an aging ticketing system that was primarily developed for public
