Case Study
Help Desk Software Used To Improve Service Delivery in City Departments
Customer Success Story BOSS Solutions ¦350 Research Ct, Suite 110, Peachtree Corners GA 30092 ¦ www.boss-solutions.com ¦ +1 678.684.1200 The City of Marietta is located in central Cobb County, Georgia, and is the county's seat and largest city. The city had a total population of 60,000 making it one of Atlanta's largest suburbs. The city has 800 employees supported by an IT Department of 23 people. The City of Marietta wanted to move away from their On Premise Help Desk solution to a cloud based solution that would better serve their needs. In addition to managing I