Case Study

IT Field Service Charles Knight: Military Service

IT Field Service Charles Knight: Military Service

Pages 6 Pages

fieldnation.com IT Field Service Charles Knight: Military Service FROM TO STORY SUCCESSCharles Knight: From Military Service to IT Field Service. • 2 fi eld nation.com Background Charles served as a mechanic in the U.S. Army both stateside and in Iraq. In 1999, he retired from the military and began his civilian career working in the trucking industry. He initially served as a quality assurance inspector, and was rapidly promoted to a warranty manager position that serviced multiple dealerships. During this time, Charles dabbled in technology, having self-taught himself how to build and fix PCs a decade earlier. He launched a tech company in 2001 in his spare time, but this venture was largely ignored as his warranty work was too lucrative to leave. Charles lost his job in the r

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