fieldnation.com CS Service Express leverages on-demand labor to deliver world-class service SERVICE EXPRESS CASE STUDY© 2021 Field Nation, LLC. All Rights Reserved fi e l dnat i o n . c o m • Tel: 877-573-4353 Ext 2 1237-01 CUSTOMER Service Express, a leading third-party maintenance provider with 6,000+ customers and 800+ employees CHALLENGE Efficiently finding and deploying qualified technical resources nationwide SOLUTION • Augmented full-time workforce with on- demand labor to meet clients’ needs across the country or in areas with limited coverage • Find and vet nationwide, on-demand technicians to support server, storage, and networking equipment for midsize to enterprise customers nationwide RESULTS • Partnered with Field Nation since 2012 • Expanded business faster into

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