Project Overview iSQUARE is an iconic shopping mall located in the heart of Hong Kong’s most popular tourist district. The mall houses some of the world’s best-known retail brands and restaurants and has extremely high footfall every day as a result. In order to maintain a high level of customer satisfaction when visiting iSQUARE, it is extremely important that the mall enables a steady and safe flow of customers through its busiest areas and efficient use of its elevators. The dining floors can be very busy with groups of diners arriving or leaving at peak periods and it is important that the elevators are able to respond to this demand. Customer Needs • Good management of shoppers and diners wanting to use the lifts at peak periods. •

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