Case Study

ISP faces regional growth head-on with Sell

ISP faces regional growth head-on with Sell

Pages 2 Pages

NOW ISP faces regional growth head-on with Sell About the Company NOW is a New Zealand based broadband company that provides internet and phone line service to businesses and homes. The Challenge For New Zealand based broadband NOW, it’s all about staying true to their mantra: “delight the customer. ” Established in 2002, NOW is a rapidly growing company that is bringing customer service back to the ISP market. With global offices emerging throughout New Zealand, NOW needed a CRM that would give sales reps and managers visibility across different offices. David Nation, Head of Sales and Marketing, explains NOW’s search for the right CRM in the face of rapid growth. NOW has been steadily expanding over the past few years. However, David explains that despite this growth, the team struggled

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