Introducing the UK’s first paperless mortgage RBS CASE STUDY2 www.vizolution.com Introducing the UK’s first paperless mortgage for RBS About RBS 1 RBS, Annual Report and Accounts 2017 Serving 18.9 million customers across the globe, RBS is one of the UK’s leading Banks. Operating through the brands RBS, NatWest and Ulster Bank, the group offer a wide range of products and services to personal, commercial and large corporate and institutional customers. With 1.1 billion mobile or online transactions conducted annually 1 , RBS is transforming to serve the needs of today’s customers. As busy lifestyles mean visiting a branch is not convenient for everyone, the Bank is committed to developing better ways for customers to interact with them. Their mission is simple: to be the No. 1

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