Digitising the Santander Brazil Automotive Finance Collections journey SANTANDER CASE STUDY2 www.vizolution.com Digitising the Santander Brazil Automotive Finance Collections journey About Santander With over 102 million customers across Europe, South America, North America and Asia, Santander Group is the 16th largest banking institution in the world. The group offers a wide selection of products and services to personal, commercial and large corporate and institutional customers. As part of Santander’s Global Simplification Programme, the Group is exploring ways to simplify and streamline operations, while maintaining its high quality open financial services platform. One of the journeys that Santander Brazil decided to focus on and improve was its Refinancing/ Collections journ

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