Case Study

Introducing a Modelling Tool at an Insurance Company

Introducing a Modelling Tool at an Insurance Company

Customer Interview Introducing a Modelling Tool at an Insurance Company 1 Why did RheinLand Versicherungs AG want to introduce a modelling tool? Was there a triggering occurrence? Mertens: The project began when the company decided to reorganize information about our pro- cesses. We wanted unified information that could be understood by all, so we initiated a project to accom- plish this goal and determined to base it on BPMN 2.0. This was

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