Case Study

International High-End Grocery Store Chain Leverages New and Refreshed Technology to Improve Customer Experience and Support Growth

International High-End Grocery Store Chain Leverages New and Refreshed Technology to Improve Customer Experience and Support Growth

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A global high-end grocery chain with nearly 500 stores partnered with Insight to modernize its network and communications systems while maintaining zero service interruptions. Using technologies from Cisco, Meraki, Mist, and HPE, Insight implemented hardware, voice, and cell repeater upgrades across multiple locations, supported by OneCall for 24/7 monitoring. Network speeds increased from under 50 Mbps to fiber gigabit uplinks with redundancy, enhancing reliability and customer experience. The upgrades improved uptime, communication efficiency, and scalability while enabling future location-based services and supporting the company’s continued expansion.

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