Overview Few consumer-focused businesses are as challenging as insurance. Whether it’s medical or property or automotive, the central reason people buy insurance is to be protected financially. But when it comes time to file a claim, it is certain that they have just experienced a very negative, potentially tragic event. And what they really need at that moment is for their insurance company to help them put their world back together; to get their home repaired their car back on the road, or to get approval for an urgently needed procedure. The last thing they want at that moment is a slow, complicated and impersonal claims experience. Security First Insurance, one of the largest homeowners insurance companies in Florida, understands completely and is fully dedicated to m

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