CASE STUDY © 2020 Wowza Media SystemsTM, LLC. All rights reserved. Carbyne: Delivering the Future of 911 With Interactive Video Enhancing Public Safety During the COVID-19 Crisis and Beyond Re-Engineering 911 Infrastructure With Video Communication Recognizing the need for innovation in legacy 911 environments, Carbyne created a live video chat solution that aggregates multiple channels of information for emergency call centers (ECC). The c-Live platform taps into the rich data opportunities available for mobile-based 911 calls to stream- line communication, increase response efficiency, and save lives. Despite advancements in mobile communication, location tracking, and live video streaming, public safety dispatch services have lagged behind. The majority of emergency call system

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