Integrations to enhance information access and improve user adoption The Pennsylvania State University serves more than 100,000 graduate and undergraduate students across twenty-four campuses. Their needs for secure, efficient access to information, process efficiency, regulatory compliance, risk reduction, and accelerated turnaround are comparable to those of any large business. Penn State uses DocFinity ECM to address these needs. They have an enterprise license for the software, and use a central IT unit to install it across their various departments and campuses. In the past year alone, central IT initiated 15 new DocFinity setups. Shelley Butler Patrick, who serves as the team lead for the Document Management Team says, “We currently have a backlog of requests without actively marketi

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