Case Study

Integrating Esker Cloud Fax Services into its current SAP® environment, Custom Products Corporation was able to optimize its inbound/outbound faxing

Integrating Esker Cloud Fax Services into its current SAP® environment, Custom Products Corporation was able to optimize its inbound/outbound faxing

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Esker on Demand POWERING BUSINESS GROWTH & EFFICIENCY THROUGH ESKER CLOUD FAX SERVICES Integrating Esker Cloud Fax Services into its current SAP ® environment, Custom Products Corporation (CPC) was able to optimize its inbound and outbound faxing into a more efficient and affordable process. Challenges CPC processes more than 700 inbound and outbound documents each month — primarily by sending quotes or receiving orders via fax. Prior to Esker, CPC managed its faxes in a common business area that held four fax machines. A hired “runner” was tasked with manually receiving and delivering each fax. In addition to the unnecessary monitoring and overhead this caused, orders would often be received late, become lost or be duplicated. Efforts to improve the current process were spearhe

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