Background Gardenworld Nursery is the largest of 7 independently owned gardening and outdoor living businesses located within the Gardenworld concept complex. The concept first originated 30 years ago in the South Eastern suburbs of Melbourne, Australia. Gardenworld Nursery installed Optemizer at the beginning of 2011. Challenges Managing director James Wall’s previous system was not meeting the needs of his growing business. He noted the system had the following shortcomings: • Inefficient Stock Control • Slow Credit Card Processing • Gardenworld had 2 separate systems one for POS and the other for accounts feeding each other • The system would not integrate easily with new hardware As James explained, “...there was no future for the system.” James was s

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