Background Baken Park opened a large store in its new location in 2000 and selected Pacsoft to provide the POS system for the new venture. Three years later, Dan French joined the company as the store manager and realized that the business needed a much better return on its $800,000 inventory investment than they were receiving. Challenges Prior to Dan coming on board, the ordering at Baken Park was basically uncontrolled. The department managers walked the aisles creating their own PO’s manually, twice a week. Dan realized that because the store was relatively new, there was no way those managers could really grasp what the growth expectations of a given item were, or which ones were actually “duds”. Dan also realized that he had a fixed capital base to work

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