Case Study
Integrated 24×7 Retail Environment Provides Seamless Customer Experience For A Large Asian Duty Free Retailer
Integrated 24×7 Retail Environment Provides Seamless Customer Experience For A Large Asian Duty Free Retailer
Integrated 24×7 Retail Environment Provides Seamless Customer Experience for a Large Asian Duty Free Retailer CASE SUMMARY Need Provide seamless customer experience and integrated operations across complex airport retail environment via a single IT platform Solution Next-gen ERP package implementation and customization Benefits Improved customer relationship and operational efficiencyBUSINESS CHALLENGE • Needed to enhance customer exper