Case Study
INSURANCE GIANT TARGETS SIGNIFICANT SAVINGS THROUGH SPEECH ANALYTICS PROJECT
BGL Group is a leading digital distributor of household finance products to more than eight million customers across its portfolio of companies. The Group owns a substantial personal lines insurance distribution and outsourcing business, containing its own insurance brands Dial Direct and Budget Insurance, the online life insurance provider, BeagleStreet.com, and partnerships business Junction, a leading independent personal lines affinity provider, partnering with blue chip UK brands to offer home, motor and life insurance.