Case Study

INSURANCE GIANT TARGETS SIGNIFICANT SAVINGS THROUGH SPEECH ANALYTICS PROJECT

INSURANCE GIANT TARGETS SIGNIFICANT SAVINGS THROUGH SPEECH ANALYTICS PROJECT

Pages 4 Pages

BGL Group is a leading digital distributor of household finance products to more than eight million customers across its portfolio of companies. The Group owns a substantial personal lines insurance distribution and outsourcing business, containing its own insurance brands Dial Direct and Budget Insurance, the online life insurance provider, BeagleStreet.com, and partnerships business Junction, a leading independent personal lines affinity provider, partnering with blue chip UK brands to offer home, motor and life insurance.

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