INSURANCE COMPANY LEVERAGES KANBAN TO IMPROVE DELIVERY SPEED BY 65% Discover how the IT operations teams in an insurance company realized significant gains in efficiency, productivity, and delivery speed – all without hiring extra consultants. Using Planview LeanKit makes the work a lot more efficient. Now we can focus on the work at hand, as well as on planning and distributing work.” – Patricia, Service Manager at European Insurance Company + INDUSTRY: Insurance // GEOGRAPHIES: Global DEPARTMENT/TEAM: IT Operations EMPLOYEES: 125,000 a case study presented by “Based in Portugal, both Alex and Patrícia work as service managers on the maintenance delivery team (a subgroup of IT). Although they share the same title, their roles are different: Alex works on projects related to

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