WASHINGTON HEALTH SYSTEMS Washington Hospital is an entity of Washington Health System. Washington Hospital is a 190-bed hospital serving the entire southwestern Pennsylvania region, and one of only a few in the country deploying the Responder business intelligence software. That solution, Lucas said, combined with the overall Responder system, has led to enhanced individualized care, more detailed information on the delivery of care, response times, and the specific needs of the residents.” EMPOWERING STAFF It’s a goal at most hospitals but doing so requires giving staff the ability to see their performance real-time and giving them the data and metrics to make on-the-fly decisions for improvement.

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