Staff Duress: Using Technology to Balance Security Concerns with Need for Accessible Care
Staff Duress: Using Technology to Balance Security Concerns with Need for Accessible Care
4 PagesIn addressing staff duress, Wilson Health also choose to address concerns over the limitations of an older nurse call technology, Fleckenstein said. Wilson Health, she said, was using an older nurse call system that was unable to grow with the hospital’s evolving needs. The hospital’s location technology also had limitations, she added. We were using a badge solution that communicated the need for assistance, but that location only became visible at a dedicated communication board, and didn’t widely communicate a call for help,” according to Fleckenstein.
