l CASE STUDY l Customer Profile This prominent U.S. Insurer offers innovative policy options to its 500,000+ personal and commercial insurance customers, also earning recognition for its regional philanthropic activities. While numerous Insurance businesses today contemplate expanding business and customer support services to include digital platforms, this Insurer has already earned industry awards acknowledging its successful rollout of next-generation sales and customer service technologies that help better process claims, payments, and policy queries. Beyond industry recognition, these collective initiatives have saved the company millions of dollars, while increasing business satisfaction for customers and contracted Sales Agents alike. One such service is the mobile claims p

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