l CASE STUDY l OVERVIEW Business Challenge • Insurer’s business relies on public website performance to support employers, injured workers, Insurance Agents, Medical Providers, and Loss Control • Website performance issues presented delays in processing Workers Compensation claims • Potential for unwanted public scrutiny • IT Team unable to view virtual network performance or troubleshoot website performance issues NETSCOUT Solution • nGeniusONE ® Service Assurance platform • InfiniStreamNG TM appliance with ASI+ technology • NETSCOUT ® Delivery Services Business Value • Reduces instances of Web portal downtime to better service Workers Compensation claims • Provides IT team with visibility into virtual network environment and troubleshooting tools to assure Web portal perfor

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