Leading Tourism Company Uses NETSCOUT to Assure Critical Ship-to-Shore UC Services
Leading Tourism Company Uses NETSCOUT to Assure Critical Ship-to-Shore UC Services
4 PagesENTERPRISE l CASE STUDY l NETSCOUT nGeniusONE Service Assurance Platform Helps Tourist Services Company Optimize and Protect Customer Experience Across Worldwide Shore-based Operations While Growing Its Ship Fleet Customer Profile Headquartered in the southeast United States, this leading tourism services giant has been a travel industry leader since the 1960s. As one of the largest cruise line companies in the world, the company operates five brands. The company offers customers more than 420 destinations worldwide with its 40 ship fleet. To ensure a positive passenger experience, the company employs more than 5,200 shore-based employees worldwide and over 52,000 shipboard workers. With over 40 years of leadership in the travel industry, the company understands that custome
