Case Study

InFlight solution creates modern, user-friendly supplier portal for City and County of San Francisco

InFlight solution creates modern, user-friendly supplier portal for City and County of San Francisco

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“The new portal is receiving high marks from suppliers, who tell us it’s much easier to find what they need and to conduct business more efficiently.” Julie Ansell Director of Procurement Systems, CCSF InFlight solution creates modern, user-friendly supplier portal for City and County of San Francisco The government agency known as the City and County of San Francisco (CCSF) faced a technology challenge that had its suppliers concerned and threatened to increase costs to the agency. The dilemma: After CCSF implemented a new Oracle PeopleSoft Financials system, it discovered that the eProcurement portal used for bidding on agency contracts was confusing and difficult to use. When suppliers arriving to the site find it challenging to register as a bidder, to bid for contracts, or to

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