CASE STUDY IndusInd Bank India’s banking major leverages Aspect’s unified contact centre platform to facilitate its strategic business objectives The Company IndusInd Bank, which commenced operations in 1994, caters to the needs of both consumer and corporate customers. Its technology platform supports multi-channel delivery capabilities. As on March 31, 2013, IndusInd Bank had 500 branches, and 882 ATMs spread across 358 geographical locatio

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