CUSTOMER REFERENCE Customer Profile IndusInd Bank, based in Mumbai, is India’s first new generation bank. Since its founding in 1994, it has embodied the spirit of innovation and sound business practices of the ancient Indus Valley Civilization. New Challenges • Increasing competition and thinner margins on traditional products • Rapid business growth and mushrooming pace of innovation • Back-end process inefficiencies • Growing regulatory requirements • Making the business future-ready Software AG Solutions Digital Business Platform: • Process Transformation & Management powered by ARIS Key Benefits • Unified company back-end • Digitalized more than 2,500 processes • Cut process change turnaround from two days to four hours • Increased transparency, data security and regulator

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